MANUFACTURER WARRANTIES

Warranties cover manufacturer defects. Normal wear, nicks or damage due to abuse are not covered under warranty. Maritime Beauty offers clients over the counter exchanges for the same product.

Follow one of the four links below to find your products manufacturer warranty:
Irons,dryers and rollers
Shears and razors
Clippers and trimmers
Salon and spa equipment

Aria Beauty
Flat irons: 1 year warranty on all manufacturer defects with proof -of-purchase
Curling irons: 1 year warranty on all manufacturer defects with proof -of-purchase
Dryers: 1 year warranty on all manufacturer defects with proof -of-purchase 

Select products are eligible for a 3 year warranty upgrade. Products must be registered for  3 year warranty upgrade within 30 days of purchase. Upgrading warranties can be completed via the following link
Upgrade Warranty: https://www.ariabeauty.com/pages/north-america-warranty-registration

Avanti
Flat irons: 2 years with proof-of-purchase and date code under 30 months.
Curling irons: 2 years with proof-of-purchase and date code under 30 months.
Dryers: 1 year professional and 2 years retail with proof-of-purchase.

Babyliss Pro
Flat irons: 2 years with proof-of-purchase and date code under 30 months.
Curling irons: 2 years with proof-of-purchase and date code under 30 months.
Dryers: 1 year for professional and 2 years for retail
Hot rollers: 2 years with proof-of-purchase and date code under 30 months.

Isinis
Curling irons:  2 years with proof-of-purchase and date code under 30 months.

Wahl
1 year over the counter exchange for manufacturer defects

Zazen
Flat irons: 2 years over the counter
Dryers: 1 year over the counter

DannyCo
Shears and thinning (Dovo, Jaguar, Silkline & Fromm): 30 days over the counter

Kasho 
All Kasho shears carry a lifetime warranty against manufacturers’ defects.The following series have a one year, one free sharpening policy. 
KDM, KCB, KIV, KSI

The following series have a two year, two free sharpenings policy. 
KGR, KZR, KML, KAD

Customer pays for shipping and handling, to and from Kasho’s service centre, but the parts, labour and sharpening service are free!

There is only one authorized KASHO service centre in Canada.

Custom Edge
#6 601 Boleskin Road
Victoria, British Columbia 
Canada
V8Z 1C5
1-866-336-3343

Sharpening your shears at any other location will void your warranty!

If you are having any problems at all, or just need your shears sharpened, simply place your shears in a padded envelope, and ship by any means which can be tracked, and insured, for your protection against loss. Ship to Kasho’s service centre address above. Kasho guarantees 100% customer satisfaction!
Contact:
1-800-663-9477  

Panther
All Panther Shears carry a lifetime warranty against manufacturer defects.

If you feel for any reason that your shear may be defective, please send it, with a detailed description as to what the problem is, to:

Custom Edge
#6 601 Boleskin Road
Victoria, British Columbia  
Canada
V8Z 1C5
1-866-336-3343

Your shear will be evaluated by our shear experts, and then repaired or replaced as needed.

If at anytime, your Panther Shear needs service or sharpening, you may send it to the service centre listed above, OR simply have any local sharpener you TRUST, do the work. There is no “free” sharpening with Panther under warranty. It is up to you to service your shear as needed.

Oster
Oster Professional Warranty Policy:
- All clippers and trimmers come with a one year limited warranty (one year limited warranty covers clippers against defects in material and workmanship. Please refer to the instruction manual for detailed information)
- Clippers are classified in two categories: Repairable (Classic 76 Clipper, Fast Feed, 
T-Finisher) and non-repairable (Artisan and O-Baby Mini Trimmer). -  Blades are not covered under warranty , unless defective out of the box

Repairable Clipper Process:
- Defective, repairable clippers/trimmers within the first 30 days of purchase qualify for an over the counter replacement 
- After 30 days, the clipper/trimmer is to be sent to an Oster Authorized Service Centre (ASC) for assessment and repair within the first year from date of purchase by the consumer
- The ASC will either repair and return unit or deem it un-repairable
- If product is unable to be repaired, the ASC will replace the unit. 
- As the distributor, if you choose to replace the unit for your customer outside of the above guidelines, you will not be entitled to an RA (return authorization) unless confirmed by your Sales Representative beforehand. The unit will still need to be repaired and will be sent back to you in working condition
- If you are ever uncertain of how to proceed with a specific concern, please contact your Sales Representative before making a decision

Non Repairable Process: 
- None repairable clippers under warranty will be replaced within one (1) year of purchase date. Please communicate these requests in the same manner as you would with all other RA’s, to Shirley and Hailey. Product may be required to be returned for QA inspection. Please do not destroy without approval

Contact:
1-800-830-3678
www.osterstyle.com

Wahl
Clippers/trimmers: 1 year over the counter
Academy Chrome Clippers: 1 year over the counter
Between 1 to 2 years customer deals with Wahl direct
Contact:
1-800-767-9245 

Please see the individual equipment product pages for specific details on warranties for manufacturer defects.