Accounts and Payments

Who can purchase from Maritime Beauty?

Maritime Beauty sells only to licensed beauty professionals (stylists, estheticians, barbers, salon/spa owners, nail technicians, make-up artists and massage therapists) and to students in a beauty program. Once you have provided a copy of your licence or certificate, Maritime Beauty will open a non-charge account in your name with the necessary contact information. All purchases must be made under your specific account so Maritime Beauty can track item purchases for product warranty or product recall requirements.

Students shop with a student account. See Students and Schools.

New to Maritime Beauty? Open an account online.

Anyone picking up an order who doesn’t have their own Maritime Beauty account waits in our reception area and cannot browse products, see pricing or pay for products.

Charge accounts

Salon owners can apply for a charge account. Ask Customer Service or your sales consultant for a credit application; we use it to set your credit limit. Pay your account balance within 30 days by cheque, debit, cash or online banking.

You can charge an order to your approved account when you order online at maritimebeautyshop.com (choose On Account at checkout, including orders you pick up at a store), through your sales consultant, or through Customer Service. Your available credit shows at checkout. An order over your available credit can still be placed, but our accounts team holds it until it is cleared.

Ways to pay

Payments can be made at any Maritime Beauty store or by contacting our Customer Service team. The most common payment methods are:

• Cash and debit cards
• Credit cards: Visa, Mastercard, American Express
• Online banking through your financial institution
• Personal or business cheque

Credit card payments on account balances over 30 days carry a 1.75% surcharge to cover bank fees. Returned cheques carry a $20 fee plus the amount of the cheque.

C.O.D. orders

If your order is C.O.D., there will be a fee of $5.00 for postal service and a minimum $25.00 or 2% shipment cost fee for courier service. This charge is in addition to the regular freight charges. To save on the C.O.D. fee, you can pre-pay your orders by credit card.

Price Match Guarantee

Maritime Beauty guarantees to match the advertised price of any local competitor for an identical product.*

*The Price Match Guarantee does not apply to products experiencing temporary price increases due to tariffs. The Price Match Guarantee is only available with proof of the current published in-store salon price for the identical product in an advertisement by a professional beauty supply distributor in the local area. The competitor must have the product in stock at the local location. Not applicable to clearance sales, combination promotions (gift with purchase), after-sale rebates, preferred customer discounts, random discounts (e.g. Scratch and Save), competitor misprints, or withdrawn or corrected advertisements. We reserve the right to limit quantities. Maritime Beauty’s Price Match Guarantee may be modified or withdrawn at any time without notice.

Special orders

Maritime Beauty can special order products that we do not regularly stock. We strive to have special order products from our larger suppliers delivered to your door in 2 weeks; some smaller manufacturers require 4 weeks or more.

• Clients are required to pre-pay for any special order, as well as any freight charges on the order.
• Items will automatically ship to your business immediately upon their arrival at Maritime Beauty.
• Special order items are non-returnable and non-refundable.
• Equipment special orders need a 30% deposit when you order. If you cancel, the deposit is non-refundable.

Damaged shipments

Before you sign for a delivery, count the boxes and check for damage. Note any damage with the carrier (ask for a damage inspection report), keep the goods in their original packaging and contact us right away so we can file the claim together.

Returns, shipping and warranties

See Returns and Guarantee, Shipping and Pickup and Manufacturer Warranties.