How does Maritime Beauty deliver customer orders?
Maritime Beauty has different shipping options and we are willing to be flexible to meet your needs. We regularly use Midland courier and Canada Post to ship most out of town orders and local couriers for orders in the Greater Halifax area. Please note that if you choose Midland (or local courier in Halifax area), you must be home to receive and sign for your package. There is no door knocker left and your order will be returned to our warehouse if no one is home. If you wish to use your own courier please inform us at the time you place your order.

For your convenience Maritime Beauty Supply offers daily shipments for in-stock items. We ship 99% of all orders within 24 hours and our item fill rates usually exceed 93%:

Client orders received before 11:00am will be shipped for next day delivery (in most areas).

If we are out of stock and “backorder" an item, we will ship that item to you, N/C shipping as soon as it arrives.

Client orders placed during weeks with a “statutory holiday" or during show/holiday periods may ship 1-2 days later than stated above.

Client salon orders shipped with weekly store orders will be subject to a minimum $5.00 freight charge.

It is frustrating when our Clients receive damaged goods, however the fault is usually with the freight company. The Client is responsible to inspect all goods and verify piece count quantities before signing with the shipping company. Note any damages with carrier before signing (secure a damage inspection report). Be sure to leave the damaged goods in the original carton & packaging. Contact Maritime Beauty immediately so we can track the claim together.

Is it possible to return or exchange a product purchased from Maritime Beauty?

Yes, your product satisfaction is guaranteed. If for any reason you are not completely satisfied with a product you have purchased, we will gladly give you a full refund or exchange if you return it to Maritime Beauty within 30 days after you purchase it.

• Items must be returned with their original invoice, packaging, manuals, accessories or warranty cards

Defective electrical product returns will be handled as an “over the counter exchange" according to the manufacturers warranty for the same or equivalent model